The priority is to understand the needs of each client, design a technical and pricing solution tailored to the individual project and the planned course of implementation. In case of cooperation on the project concept, we look for the most optimal solution together with our clients. The fundamental starting block in a project selection process is to gain an understanding of the client's drivers behind the development idea.

At this stage we are checking the solutions and approvals before or at an early stage of construction, alongside the architect, together with other members of the consultant team. Combining our knowledge and engineering design skills with those of the consultant team ensures a design specification that is not only feasible and deliverable, but remains true to the original architectural vision. We work with detailes drawings, based on the customer's recommendations, tests, certificates, that all leads us to concluding a contract with our client. On this phase we also planning the production and agree on the timing of implementation.

After signing the agreement we start to prepare the production drawings, visit site for measurements, requesting the approvals at the construction stage. When we come to manufacturing in our two up to date equipped production plants, we are always looking for a solution for maximum product prefabrication to achieve higher efficiency when installed on site. Cooperation and capacity sharing provide us with sufficient flexibility to meet our obligations to clients. Whether it be procurement, fabrication or site logistics, all aspects are managed by a series of unique reporting tools giving total visibility and control of the project process.

Following the planning and consultation phases, the actual delivery phase in a project circle is usually relatively short. It is however, one of the most critical phases and one where Alukon has a proven experience. We use proven technological procedures during installation and at the same time we try to innovate when possible. As with our other activities, the main focus on health and safety, sustainability, responsible sourcing and leading industry methods is important to both our clients and our business.

A strong focus on tenant and end-user experience is reflected in our after-care package that ensures both the longevity and quality of our products is maintained and the ultimate image of the client suitably reflected. The project does not end for us with the handover of the work, it passes on to the next phase, where our service technicians maintain the standard of the delivered product and help the client in any emergency. Our priority is quick feedback to our clients and timely planning of service visits.